What is the average claim settlement timeline for AIC?

Agriculture Insurance Company of India (AIC) maintains a verified 97.4% claim settlement ratio, with an average settlement turnaround of 18 days post receipt of final statistical Crop Cutting Experiment (CCE) yield reports from the State Agriculture Department.

What if AIC's surveyor does not arrive within 48 hours?

Under PMFBY operational guidelines, if the loss assessor fails to inspect the damaged plot within 48 hours of intimation, you can submit the joint panchnama conducted by your local Talathi / Lekhpal and Agriculture Extension Officer (Krishi Sahayak) with geo-tagged photographs directly to the District Agriculture Officer (DAO).

How can I file an escalation or grievance against Agriculture Insurance Company of India (AIC)?

If your claim is wrongfully rejected or delayed, escalate in writing to grievance@aicofindia.com. If unresolved within 15 days, appeal to the District Level Grievance Committee (DLGC) chaired by the District Collector (DM), and subsequently to the State Level Grievance Committee (SLGC).

What is the average claim settlement timeline for AIC?

Agriculture Insurance Company of India (AIC) maintains a verified 97.4% claim settlement ratio, with an average settlement turnaround of 18 days post receipt of final statistical Crop Cutting Experiment (CCE) yield reports from the State Agriculture Department.

What if AIC's surveyor does not arrive within 48 hours?

Under PMFBY operational guidelines, if the loss assessor fails to inspect the damaged plot within 48 hours of intimation, you can submit the joint panchnama conducted by your local Talathi / Lekhpal and Agriculture Extension Officer (Krishi Sahayak) with geo-tagged photographs directly to the District Agriculture Officer (DAO).

How can I file an escalation or grievance against Agriculture Insurance Company of India (AIC)?

If your claim is wrongfully rejected or delayed, escalate in writing to grievance@aicofindia.com. If unresolved within 15 days, appeal to the District Level Grievance Committee (DLGC) chaired by the District Collector (DM), and subsequently to the State Level Grievance Committee (SLGC).

What is the average claim settlement timeline for AIC?

Agriculture Insurance Company of India (AIC) maintains a verified 97.4% claim settlement ratio, with an average settlement turnaround of 18 days post receipt of final statistical Crop Cutting Experiment (CCE) yield reports from the State Agriculture Department.

What if AIC's surveyor does not arrive within 48 hours?

Under PMFBY operational guidelines, if the loss assessor fails to inspect the damaged plot within 48 hours of intimation, you can submit the joint panchnama conducted by your local Talathi / Lekhpal and Agriculture Extension Officer (Krishi Sahayak) with geo-tagged photographs directly to the District Agriculture Officer (DAO).

How can I file an escalation or grievance against Agriculture Insurance Company of India (AIC)?

If your claim is wrongfully rejected or delayed, escalate in writing to grievance@aicofindia.com. If unresolved within 15 days, appeal to the District Level Grievance Committee (DLGC) chaired by the District Collector (DM), and subsequently to the State Level Grievance Committee (SLGC).

PMFBY Implementing PartnerHQ: New Delhi

Agriculture Insurance Company of India (AIC)

भारतीय कृषि बीमा कंपनी (एआईसी) — PMFBY Crop Insurance & 72-Hour Claim Desk

Agriculture Insurance Company of India Limited (AIC) was incorporated by the Government of India as a specialist underwriter to cater exclusively to the insurance needs of the farming community.

Claim Settlement Ratio97.4%High settlement reliability

Average Settlement18 DaysPost CCE data release

Underwriter CategoryAIC DeskIRDAI & MoA Registered

Suffered Crop Damage? 72-Hour Rule AppliesToll-Free Claim Helpline: 1800-116-515

Call Now Official Claim Portal

Key Capabilities & Assessment Infrastructure

Largest specialized agriculture insurer in India under Ministry of Finance supervision.

Extensive remote sensing satellite data integration for faster yield loss verification.

Dedicated pan-India Krishi Rakshak grievance desks across 500+ rural districts.

Mandatory Documents for Joint Panchnama Survey

Keep these original documents ready when the insurance loss assessor and Agriculture Assistant visit your field:

1Duly filled 72-Hour Crop Loss Intimation Form

2Copy of PMFBY Policy Certificate / Bank Debit Receipt / Premium Acknowledgement

3Land Record Extract (7/12, Khasra, Khatauni, Patta)

4Sowing / Crop Declaration Certificate (Pik Pahani / Girdawari)

5Bank Account Passbook showing Aadhaar & NPCI linkage

6Geo-tagged photographs of crop damage with date and timestamp

Statutory PMFBY Grievance Escalation Matrix

If your claim is wrongfully rejected or not surveyed within the mandated window, follow this 3-tier grievance mechanism:

Level 1: Insurer Grievance Desk15-day SLA

Email formal complaint with intimation ID to grievance@aicofindia.com or call toll-free 1800-116-515.

Level 2: District Level Grievance Committee (DLGC)Chaired by DM

Submit written petition to the District Magistrate (DM / Collector) and District Agriculture Officer (DAO). DLGC has statutory authority to order re-survey.

Level 3: State Level Grievance Committee (SLGC)Final Appellate

Appeals against DLGC decisions are adjudicated by the State Principal Secretary (Agriculture) whose orders are binding on the insurer.

Official Contact & Portals

Toll-Free Helpline:1800-116-515

Landline Helpline:011-24604444

National PMFBY Helpline (Govt of India):14447 (Krishi Rakshak Toll-Free)

Grievance Redressal Email:grievance@aicofindia.com

Claim Intimation Web Portal:Visit Official Portal

Draft 72-Hour Notice

Key Districts & Clusters Served

PuneKolhapurSangliLudhianaBareillyVaranasiBurdwan

Allocated through competitive e-tendering by respective State Level Coordination Committees on Crop Insurance (SLCCCI).

Compare Other Crop Insurers

HDFC ERGO96.2%Bajaj Allianz95.9%Reliance General94.8%ICICI Lombard96.5%

FAQ

Frequently Asked Questions on AIC PMFBY

You can intimate crop loss directly by calling Agriculture Insurance Company of India (AIC)'s dedicated toll-free helpline at 1800-116-515, visiting their official claim portal at https://aicofindia.com, or via the official PMFBY National Crop Insurance App. You must provide your policy / bank debit number, survey / gat number, date of damage, and affected crop.

Agriculture Insurance Company of India (AIC)

Key Capabilities & Assessment Infrastructure

Mandatory Documents for Joint Panchnama Survey

Statutory PMFBY Grievance Escalation Matrix

Official Contact & Portals

Key Districts & Clusters Served

Compare Other Crop Insurers

Frequently Asked Questions on AIC PMFBY

How do I intimate a crop loss to Agriculture Insurance Company of India (AIC) within 72 hours?

What is the average claim settlement timeline for AIC?

What if AIC's surveyor does not arrive within 48 hours?

How can I file an escalation or grievance against Agriculture Insurance Company of India (AIC)?