ICICI Lombard General Insurance Company

You can intimate crop loss directly by calling ICICI Lombard General Insurance Company's dedicated toll-free helpline at 1800-2666, visiting their official claim portal at https://www.icicilombard.com/rural-insurance/crop-insurance, or via the official PMFBY National Crop Insurance App. You must provide your policy / bank debit number, survey / gat number, date of damage, and affected crop.

ICICI Lombard General Insurance Company maintains a verified 96.5% claim settlement ratio, with an average settlement turnaround of 19 days post receipt of final statistical Crop Cutting Experiment (CCE) yield reports from the State Agriculture Department.

Under PMFBY operational guidelines, if the loss assessor fails to inspect the damaged plot within 48 hours of intimation, you can submit the joint panchnama conducted by your local Talathi / Lekhpal and Agriculture Extension Officer (Krishi Sahayak) with geo-tagged photographs directly to the District Agriculture Officer (DAO).

If your claim is wrongfully rejected or delayed, escalate in writing to ruralclaims@icicilombard.com. If unresolved within 15 days, appeal to the District Level Grievance Committee (DLGC) chaired by the District Collector (DM), and subsequently to the State Level Grievance Committee (SLGC).