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PMFBY Implementing PartnerHQ: Mumbai, Maharashtra

Future Generali India Insurance Company

फ्यूचर जनराली इंडिया इंश्योरेंस — PMFBY Crop Insurance & 72-Hour Claim Desk

Future Generali India Insurance provides localized crop risk coverage focusing on streamlined field surveys and adherence to PMFBY operational guidelines.

Claim Settlement Ratio94.1%High settlement reliability
Average Settlement26 DaysPost CCE data release
Underwriter CategoryFuture Generali DeskIRDAI & MoA Registered
Suffered Crop Damage? 72-Hour Rule AppliesToll-Free Claim Helpline: 1800-220-233

Key Capabilities & Assessment Infrastructure

Specialized crop cutting experiment (CCE) audit protocols.
Proactive SMS notifications on claim processing milestones.
Transparent documentation verification standards.

Mandatory Documents for Joint Panchnama Survey

Keep these original documents ready when the insurance loss assessor and Agriculture Assistant visit your field:

172-Hour crop loss notice copy
2Bank passbook copy with IFSC
3Aadhaar card copy
4Joint field survey panchnama

Statutory PMFBY Grievance Escalation Matrix

If your claim is wrongfully rejected or not surveyed within the mandated window, follow this 3-tier grievance mechanism:

Level 1: Insurer Grievance Desk15-day SLA

Email formal complaint with intimation ID to crop.care@futuregenerali.in or call toll-free 1800-220-233.

Level 2: District Level Grievance Committee (DLGC)Chaired by DM

Submit written petition to the District Magistrate (DM / Collector) and District Agriculture Officer (DAO). DLGC has statutory authority to order re-survey.

Level 3: State Level Grievance Committee (SLGC)Final Appellate

Appeals against DLGC decisions are adjudicated by the State Principal Secretary (Agriculture) whose orders are binding on the insurer.

Official Contact & Portals

Toll-Free Helpline:1800-220-233
National PMFBY Helpline (Govt of India):14447 (Krishi Rakshak Toll-Free)
Grievance Redressal Email:crop.care@futuregenerali.in
Claim Intimation Web Portal:Visit Official Portal

Key Districts & Clusters Served

JalgaonYavatmalNanded

Allocated through competitive e-tendering by respective State Level Coordination Committees on Crop Insurance (SLCCCI).

FAQ

Frequently Asked Questions on Future Generali PMFBY

You can intimate crop loss directly by calling Future Generali India Insurance Company's dedicated toll-free helpline at 1800-220-233, visiting their official claim portal at https://general.futuregenerali.in, or via the official PMFBY National Crop Insurance App. You must provide your policy / bank debit number, survey / gat number, date of damage, and affected crop.

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